What Is Included With a Portable Toilet Rental?

What a rental normally covers

Across the industry, a standard rental generally includes the following.

• ✓Delivery to your site and placement of the unit where you specify.
• ✓The unit itself for the agreed rental period.
• ✓Scheduled servicing — pumping, sanitizing and restocking — at the agreed frequency.
• ✓Consumables: toilet paper, hand sanitizer and deodorizer.
• ✓Collection and removal at the end of the rental.
• ✓Waste disposal at a permitted facility.

What usually is not included

These are not hidden fees so much as genuinely separate work. The problem is only ever discovering them late.

• ✓Extra service visits beyond the agreed schedule.
• ✓Relocating a unit after it has been placed.
• ✓After-hours, weekend or expedited delivery.
• ✓Damage beyond normal wear, or loss of the unit.
• ✓Return trips where the unit could not be reached or serviced.
• ✓Additional consumables between scheduled visits.

The questions worth asking before booking

Five questions cover nearly all of the variation between providers.

• ✓How many service visits are included, and at what frequency?
• ✓What happens if I need the unit moved after placement?
• ✓What are the delivery and collection windows, and what falls outside them?
• ✓What happens if the truck cannot reach the unit on a service day?
• ✓How do changes work — adding units, extending, ending early?

Get the scope in writing

None of this is unusual or adversarial; it is ordinary scope definition. But a quote that states unit type, count, rental period, service frequency and what sits outside the base price is a quote you can rely on and compare.

One that gives a number and nothing else is not really a quote yet.